Honestly, I wasn't sure what to expect when we decided to add an ATM to our convenience store. I figured it would be complicated — but it really wasn't. The installation was done quickly, and whenever we've had a question since, someone actually picks up and helps. It's one of those decisions that just made sense, and I'm glad we went for it.
What I appreciated most was that we didn't have to figure anything out ourselves. Gold Coast ATM took care of the installation, and they've handled the maintenance ever since. I don't even think about the machine — it just works. The extra revenue coming in each month is a nice surprise, and our customers are always happy it's there.
We'd looked at a few ATM companies in Chicago before going with Gold Coast ATM, and the difference was pretty clear. They showed up when they said they would, got everything set up without any drama, and whenever we've needed support, they've been right there. No runaround, no waiting — just solid, professional service.
The lease-to-own option was honestly what sold us. We didn't want to commit to a big upfront purchase, so when they walked us through how it worked, it just clicked. The team was patient, explained everything in plain terms, got the ATM installed fast, and they've been great to work with ever since. Really happy we went this route.
Weekends at our restaurant get busy, and cash flow is always a factor. Since we got the ATM installed, I've noticed customers aren't scrambling to find cash before they order anymore — they just use the machine right here. And honestly, we've seen the difference in our sales too. It's a small thing that's made a real impact.
From the very first conversation, the customer service was just different — in a good way. They actually follow through. Routine maintenance gets handled without me having to chase anyone down, and if something technical comes up, someone responds quickly and sorts it out. Our ATM has barely had a hiccup, and a big part of that is the team behind it. I'd recommend them without hesitation.
